Making Choices That Count: A Simple Decision -Making Framework for Complicated Problems
Think about the different kinds of challenges that you face as a leader in health and social services. Sometimes, what you need to do to address the challenge is obvious, based on clear cause and effect – we know what works, and we just need to do it. Other times, the situation is more complicated, […]
Feedback in Action: Getting Your Team Excited About Feedback Loops
From our work with health and social service leaders, we see first hand the challenge in helping everyone see the value in collecting client feedback. We all know that feedback is important, but sometimes, the benefits can feel a little abstract. Without seeing the tangible impact, it’s easy to brush off collecting feedback as a […]
Update on Meeting Showdown: In-person vs. virtual meetings.
I have a confession to share… When I wrote the last blog wondering about virtual and in-person meeting preferences, I thought that we were moving past half-day long Zoom/Teams meetings, forgetting to ‘unmute’ and dry eyes/sore everything from being on screens for so long. COVID-19 cases had been declining and with vaccination rates increasing, like […]
Drawing Together
I participated in a meeting with a client yesterday where our Directors Liz Robson and Ishan Angra used the Drawing Together exercise from Liberating Structures to help open up a leadership team’s thinking related to their organization’s structure. This was such a successful activity, and there are so many reasons why I love incorporating Drawing […]